Re: Issues with HWF Forum
Posted: Sun Nov 07, 2021 11:59 am
Sunday, November 7, 2021
11:28 am pacific time/2:28 pm eastern time
The forum is down again. According to reports I've received, it was down a bit before 11 am pacific, back up for a bit around 11:15 (or possibly back up for people from some areas), and is down again now, at least for me.
We've been in touch with David Hathaway, the tech person for the forum, and he is opening a ticket with the server people, because he thinks it's likely an issue at that level rather than a problem with the forum software or the things that he could fix.
We have notified him about today's issues and haven't heard back from him - which likely means that he does not yet have any new, potentially useful information from the server people or that he is busy with other things (it is a Sunday) - or both. He is very dedicated and very good at what he does, so I expect he will get to the bottom of this - but it is hard to handle issues that only show up some of the time, with no apparent pattern or reason - and go away equally quickly, again with no obvious rhyme or reason.
And the forum just came back for me at 11:40 am - or at least let me post the post I'd been submitting every few minutes since before I started this post.
And when I tried again, I got the Error 525 Message saying my browser is fine and Cloudflare is fine but the host for the forum has issues.
As background - this is a small forum that I set up; it's not related to HWF beyond the fact that gemini and I use it for testing sometimes, and it's where I test updates. And I have it up as a way to reach people when the HWF site is down. This thread about issues is public so anyone can read what's happening, when we get a chance to post here.
Members and friends of HWF may join the forum. I do have new member registration turned off when nothing's happening because we mostly get spammers applying then - I have reopened it now, and anyone is welcome to register and post here. Please use the same name you use on the forum so we recognize you.
I have turned off the ability to post attachments - please save them until the HWF forum is back and post them there. There are technical reasons why I've done this that I'll share if anyone really wants to know.
You can also email me at judyb@hancockwildlife.org, and if that doesn't work, you can try judyb.hwf at gmail which uses com after the dot (hoping that slows down the spam to that account).
And I'm back into the forum at 11:58 am - but it's still going up and down so I don't expect that to last.
Ever the optimist, I'm hoping that means someone is working on the problem.
11:28 am pacific time/2:28 pm eastern time
The forum is down again. According to reports I've received, it was down a bit before 11 am pacific, back up for a bit around 11:15 (or possibly back up for people from some areas), and is down again now, at least for me.
We've been in touch with David Hathaway, the tech person for the forum, and he is opening a ticket with the server people, because he thinks it's likely an issue at that level rather than a problem with the forum software or the things that he could fix.
We have notified him about today's issues and haven't heard back from him - which likely means that he does not yet have any new, potentially useful information from the server people or that he is busy with other things (it is a Sunday) - or both. He is very dedicated and very good at what he does, so I expect he will get to the bottom of this - but it is hard to handle issues that only show up some of the time, with no apparent pattern or reason - and go away equally quickly, again with no obvious rhyme or reason.
And the forum just came back for me at 11:40 am - or at least let me post the post I'd been submitting every few minutes since before I started this post.
And when I tried again, I got the Error 525 Message saying my browser is fine and Cloudflare is fine but the host for the forum has issues.
As background - this is a small forum that I set up; it's not related to HWF beyond the fact that gemini and I use it for testing sometimes, and it's where I test updates. And I have it up as a way to reach people when the HWF site is down. This thread about issues is public so anyone can read what's happening, when we get a chance to post here.
Members and friends of HWF may join the forum. I do have new member registration turned off when nothing's happening because we mostly get spammers applying then - I have reopened it now, and anyone is welcome to register and post here. Please use the same name you use on the forum so we recognize you.
I have turned off the ability to post attachments - please save them until the HWF forum is back and post them there. There are technical reasons why I've done this that I'll share if anyone really wants to know.
You can also email me at judyb@hancockwildlife.org, and if that doesn't work, you can try judyb.hwf at gmail which uses com after the dot (hoping that slows down the spam to that account).
And I'm back into the forum at 11:58 am - but it's still going up and down so I don't expect that to last.
Ever the optimist, I'm hoping that means someone is working on the problem.